Privacy Policy

Introduction

DezAI ("we," "our," or "us") is committed to protecting the privacy of all users of our application, including caregivers, loved ones, and extended family members. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our DezAI application.

We understand the sensitive nature of caregiving information and take special care to protect data related to health, daily activities, and personal communications. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, password, and user role (caregiver, loved one, or extended family).
• Profile Information: Contact details, relationship to the loved one, and profile pictures.
• Health Information: Medication schedules, appointment details, and health-related tasks or reminders.
• Communication Data: Messages sent between users within the application.

Usage Information

We automatically collect certain information about your device and how you interact with our application:

• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Log Data: How you use the application, features accessed, and time spent on different screens.
• Location Data: General location information based on IP address or, if you consent, more precise GPS location.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our service, including processing transactions and sending notifications.
• To create and manage user accounts and provide personalized experiences.
• To facilitate communication between caregivers, loved ones, and extended family members.
• To send reminders, alerts, and notifications related to care tasks and appointments.
• To improve and optimize our application and develop new features.
• To respond to your requests, comments, or questions.
• To comply with legal obligations and enforce our terms of service.

Data Sharing and Disclosure

DezAI is designed to share information between connected users based on the access levels set by the primary caregiver. Beyond this intended functionality, we limit the sharing of your personal information:

• Between Connected Users: Information is shared according to the permissions set by the primary caregiver. The primary caregiver controls what information is visible to loved ones and extended family members.
• Service Providers: We may share information with third-party vendors who help us provide the service (e.g., cloud storage providers, analytics services).
• Legal Requirements: We may disclose information if required by law, regulation, or legal process.
• Business Transfers: If DezAI is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data both in transit and at rest.
• Regular security assessments and vulnerability testing.
• Access controls limiting who can view your information within our organization.
• Employee training on privacy and security practices.

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal information.
• Correct inaccurate or incomplete information.
• Delete your personal information in certain circumstances.
• Restrict or object to certain processing of your data.
• Data portability (receiving your data in a structured, commonly used format).
• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information in the "Contact Us" section below.

Children's Privacy

At the moment, our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the application after changes to the Privacy Policy constitutes your acceptance of the revised terms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: